The guides
The layers, in one paragraph
A SIP proxy or registrar (Kamailio, OpenSIPS) routes signalling and scales to very large numbers of endpoints without touching audio. A media server or PBX (Asterisk, FreeSWITCH) answers calls, plays prompts, records and bridges. A platform (Kazoo by 2600Hz) combines these into a multi-tenant service with an API, accounts and billing hooks. Knowing which layer a project occupies settles most "which should I use" questions.
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