One price. For the company, not the person.

The price

Why per-seat pricing gets expensive

The standard model in business telephony is a licence for every user. It is a sensible way to price a platform that gives each person a phone, a client app and an identity. For a business where five people share one line, it means paying five times for one number.

Take Google Voice as the reference, because its prices are published and we have cited them: Starter is $10, Standard $20 and Premier $30, each per user per month.1 Billing is explicitly by licence count — "You're charged monthly for the number of Voice licenses you assign to users".2 An auto attendant and ring groups require Standard or Premier.34

Scroll the table sideways to see every column.

The per-seat column uses a $20 list price for illustration and excludes the Google Workspace subscription that a multi-user Voice add-on also requires.1 The point is not the exact figure, which changes; it is the slope. One model is flat and the other is a line through the origin, and they cross at about one and a half people.

What "no per-person charge" actually means

It means there is no seat count to manage. Up to seven options sit on the menu, and each one can ring a different person: the two partners, the bookkeeper who works Tuesdays, the shared work mobile the crew passes around.

None of them needs an account, an app, a licence, a password or a setup step. Each is just a US or Canadian phone number on a menu option, which the account holder edits and publishes from the dashboard. Adding somebody, or swapping them out, does not change the price.

Calls and minutes. There is no per-call or per-minute charge in the price. If you expect unusual call volume, tell us at [email protected] and we will discuss it with you.

People and lines are different quantities. Vendors sell capacity as seats, numbers, devices or concurrent calls, and how many phone lines a small business needs is a worksheet for working out which one you are actually short of.

Billing, in plain terms

How billing works. The price is $29 a month in US dollars per line (one business number), for the whole company. Taxes are not included; whether sales tax is added is confirmed before the first charge. Payment is online through Stripe, by card or the other methods shown at checkout, and promotion codes can be used there. Charges appear on your statement as AUTOATTENDANT.IO. There is no free trial on a new number and no contract. You cancel through the billing portal in the dashboard, in any month, and service runs to the end of the period already paid. When a subscription ends, the number keeps answering until the end of the period already paid for and is then released straight away. If a payment fails, callers hear that the number is temporarily unavailable until the payment goes through. You pay online at the end of setup, and a new number goes live as soon as payment completes. A number you bring with you is not charged until it has moved.

In Canada. The price is the same $29 a month in US dollars; there is no separate Canadian-dollar price. Canadian sales taxes (GST/HST, and QST in Quebec) can apply to a service supplied to a Canadian business, just as state or local tax can in the US;56 which taxes are added to the $29 is confirmed before the first charge. Serving Canada covers the rest.

There is no annual commitment discount because there is no annual commitment: we would rather you stayed because it works.

Bringing your number. Porting is done in the app and is the default path. Your card is saved at checkout and nothing is charged until the number has moved: billing starts the day the transfer completes, and the free period extends automatically while the transfer is still running, so you never pay for a line that does not ring yet. If your current provider rejects the request and you take a new number instead, you do not pay again. The number remains yours. Number portability is a regulated right in most jurisdictions and it applies to leaving as much as to arriving — see porting your existing number for how that works and what to watch for.