One price. For the company, not the person.

The price

Why per-seat pricing gets expensive

The standard model in business telephony is a licence for every user. It is a sensible way to price a platform that gives each person a phone, a client app and an identity. It is a poor fit for a business where five people occasionally answer the same line.

Take Google Voice as the reference, because its prices are published and we have cited them: Starter is $10, Standard $20 and Premier $30, each per user per month.1 Billing is explicitly by licence count — "You're charged monthly for the number of Voice licenses you assign to users".2 An auto attendant and ring groups require Standard or Premier.34

Scroll the table sideways to see every column.

The per-seat column uses a $20 list price for illustration and excludes the Google Workspace subscription that a multi-user Voice add-on also requires.1 The point is not the exact figure, which changes; it is the slope. One model is flat and the other is a line through the origin, and they cross at about one and a half people.

When we are the wrong purchase

We would rather lose the sale than have you discover this in month two.

If you work alone and never need a menu, a single-user product is cheaper than we are. Google Voice standalone Starter is $10 a month in the US.1 Buy that. We are more expensive for one person and we are not pretending otherwise.

For the wider cost picture across every category of business number, our guide to getting a business phone number compares eight option types with current team pricing.

If you need somebody to actually answer the phone — to speak to your customers, take messages and book appointments — you need an answering service, which is a genuinely different product employing real people. It costs substantially more than this and for some businesses it is worth every penny. We set out the comparison on auto attendant vs answering service.

If you need call recording, queues, agent dashboards, CRM integration or compliance retention, you need a contact centre platform. We have none of those and are not building them.

If you need desk phones, we do not support them at all. Several competitors do, including at their entry tier.

What "unlimited people" actually means

It means there is no per-person charge and no seat count to manage. Everyone who should be reachable can be on a menu option: the two partners, the apprentice, the bookkeeper who works Tuesdays, the person covering the weekend.

None of them needs an account, an app, a licence, a password or a setup step. You type their mobile number into an option. That is the entire onboarding, which is why adding somebody takes about fifteen seconds and removing them takes the same.

Billing, in plain terms

It is a monthly price with no contract and no notice period, and you can cancel in any month. There is no annual commitment discount because there is no annual commitment: we would rather you stayed because it works.

If you bring an existing number with you, it remains yours. Number portability is a regulated right in most jurisdictions and it applies to leaving as much as to arriving — see porting your existing number for how that works and what to watch for.