By phone
Call (510) 288-6288 · (510) AUTO-ATT. It is our own line and it runs on Auto Attendant, so calling it is also the quickest way to hear what your callers would hear.
- 1 Sales
- 2 Support
- 3 Billing
- 4 How it works
Open Monday to Friday, 8 a.m. to 5 p.m. Pacific time. Outside those hours, leave a voicemail and we will call you back.
By email
| You want to | What to do | Link |
|---|---|---|
| Bring your existing number | Nothing to email: sign up in the app and enter the number your customers call today. The form asks only what that number needs. | Get started |
| Get a new business number | Sign up in the app with your email, business name and country, choose a new number and build the menu. | Get started |
| Ask before buying | What the business does, how many people answer, and the question. | Ask a question |
| Change an existing account | The business number on the account and what should change. | Account change |
| Report a mistake on this site | The page URL and the source that shows the correct fact. | Send a correction |
Scroll the table sideways to see every column.
Or write to [email protected] in your own words.
Changing your menu
Adding a person, moving an option or rewriting the greeting is done in the dashboard: edit the menu and publish it, and the menu history lets you restore an earlier version. Because nobody on the receiving end has an account, there is nothing to provision or revoke. If a prompt needs wording the app does not give you, email us and our team can adjust it.
What not to send by email
Do not email passwords, full card numbers or account PINs. A port request needs the account holder's details as the losing provider has them, and the PIN or transfer code only at the point the port is submitted; we will ask for it then.
This is not an emergency line. In an emergency, call 911 (or your local emergency number) from any phone. Emergency calling explains how calls from your team's mobiles reach emergency services.
Corrections
The reference pages on this site cite primary sources and carry the date they were last checked. If a rule, price or fact has changed, send the page and the source and we will correct it and update the date.